The world of work is changing. Flexible working hours, remote working and flat hierarchies are no longer visions of the future, but reality in many companies. The term New Work summarizes these developments and describes how our understanding of work is changing. But what exactly is behind New Work? And what role do estos solutions play in making companies fit for the new world of work?
The importance of New Work
New Work is a concept that goes back to the social philosopher Frithjof Bergmann and has become increasingly important in recent years. It stands for fundamental change in the world of work. The focus is on self-determination, flexibility and collaborative structures. Agile digital structures are replacing traditional models in which employees have fixed working hours and locations. Modern technologies enable flexible collaboration and communication between colleagues and with external business contacts.
The differences between New Work and Old Work
The difference between New Work and traditional working models, Old Work, could hardly be greater. While traditional structures are dominated by rigid working hours, fixed work locations and clear hierarchies, New Work focuses on flexibility. Employees have more freedom to organize their work themselves, which increases both satisfaction and productivity. Companies that implement New Work have a decisive advantage when it comes to attracting and retaining talent – an increasingly important factor in the modern working world.
The key features of New Work
- Freedom and self-determination: The question of how, when and where people want to work is the focus here. Employees determine how, when and where they work.
- Flexibility: Remote working and flexible working hours are key aspects. The office is no longer the only sensible place to work. People can also work effectively and productively at home or when traveling. Home office, mobile office or workstation are the main key points here.
“Our customers are now also demanding the provision of home offices. Incidentally, this estos client lends itself very well to this, because the telephony makes it possible for me to be reached under the same telephone number in my home office or at my office workplace.”
Frank Michael Dienst
Senior Consultant at IT-Verbund Uelzen, an estos reseller
- Flat hierarchies through collaborative structures: decisions are increasingly being made in teams instead of being imposed from above. Companies are creating open communication structures to promote collaboration and knowledge sharing among employees.
- Lifelong learning: Continuous further training is part of everyday working life.
- Technologies as enablers: Digitalization and modern technologies are drivers of the New Work movement. Tools such as cloud systems, video conferencing and collaboration platforms enable flexible working and simplify collaboration, even over long distances.
“My gut feeling convinced me of the ProCall Meetings cloud service: with estos, a German provider, I am sure that the product is GDPR-compliant. Of course, the performance is also impressive! The fact that online meetings are included in the presence status, for example, is a major advantage.”
Christian Melzer
Owner of estos customer Autohaus Melzer e.K.
Towards New Work with estos
New technologies are the enablers for the new world of work. The change from Old Work to New Work is not only driven by modern technologies, but made possible in the first place. The solutions from estos support companies in actively shaping the change to New Work. By digitizing communication and collaboration, making them flexible and location-independent, they create the basis for a modern way of working. In this way, estos helps companies to position themselves optimally for the future, become even more attractive to employees, increase customer satisfaction and drive their business goals forward even more effectively and profitably. The tools from estos help companies to work in a more agile, digital, flexible and networked way – key components of the working world of the future.
Ready for the next step?
These tools make New Work easy
Effective collaboration and communication options in a leading application on the smartphone, tablet, laptop or PC – with ProCall and add-ons from estos:
- Audio, video and text chat. Contact as you like.
- Softpone functions. Making calls via your laptop. In the office, in the home office, when traveling.
- Start phone calls easily. At the click of a mouse.
- All contact details from the company available. For the employees. Fast search results. All data in a consistent directory.
- Identify incoming callers. Greet callers by name. Know what the call is about.
- Recognize colleagues’ presences at a glance. See who can be reached where and how.
- Video conferences with internal and external participants. Directly in the browser. Without plug-ins or downloads. Simply meet online.
- Connected and integrated into the existing ITC structure.
“We see the optimizations for decentralized workstations as one of the main advantages of ProCall Enterprise. And I don’t just mean the move to the home office.”
Marco Schmidt
Owner of estos customer Autohaus Melzer e.K.
Head of IT at OSMO