MetaDirectory:
Contact management of the future
MetaDirectory
All contacts at a glance.
In one format. Always & everywhere.
Still looking or already acting?
Do you know how much time and energy your employees lose searching for contact details and further information? And what impact this can have on your business?
Save effort and hassle - with MetaDirectory. The intelligent contact management software brings your contact databases together in one screen, clearly arranged for your employees: Names, phone numbers, addresses and customer-specific information - always, everywhere and immediately accessible - visually identical on all devices.
Simply use all available information - internally as well as towards customers - with a quickly integrated solution: MetaDirectory.
Unite contacts.
Deepen contacts.
A central, structured directory and always having all your data at a glance? That's exactly what MetaDirectory is. Regardless of whether you use SAP Business One, Salesforce, Microsoft Dynamics, DATEV or other ERP and CRM solutions: MetaDirectory integrates all your contact sources into one directory via LDAP (Lightweight Directory Access Protocol) - for maximum overview without effort
Why MetaDirectory for your business
Universal access
You can access the responsive MetaDirectory web portal from anywhere – from smartphone to tablet and laptop.
Data protection
Protect important data as the estos “need-to-know” principle only allows relevant information to appear.
Telephony integration
You integrate your existing telephony solution seamlessly into MetaDirectory and assign rights flexibly within the user groups
Customer service
You optimize your customer service thanks to direct insight into relevant data
Caller ID
you You identify callers immediately, address them personally and see relevant information about the contact
Data overview
You can easily keep track of different data sources in a company-wide directory and standardize telephone numbers
Use MetaDirectory with ...
CRM & ERP systems such as ...
Databases like ...
Collaborative software such as ...
Phone books like ...
Why customers trust MetaDirectory
Offer more professional customer service
"By integrating our communication and business processes, we have been able to make our employees' day-to-day work more efficient and offer our policyholders more professional customer service."
Get to know the advantages of MetaDirectory now.
Standardize all contact sources, identify callers and thus achieve fast, customer-oriented communication. It's easy with ProCall and MetaDirectory.