ProCall 8 is your all-in-one communications software
UCC: Integrated. Structured. Success-oriented.
Why make it complicated when it can be simple
With ProCall 8, you can quickly and easily combine all communication and information channels in one screen – for maximum flexibility and integration. The award-winning ProCall 8 software offers every company and every institution – whether 2 or 2000 employees – networked business communication without compromise!
Everything in one interface
No matter whether internal or external customer communication, no matter where your employees are and what devices they use: ProCall 8 combines all telephone, video call and chat options in a single interface. Intuitive, user-oriented, emotional and flexibly adapted to the needs of your company.
Scalable & barrier-free
With ProCall 8, you can embed your business processes completely and efficiently into your communication. As the ProCall 8 software is designed for almost all applications, you can quickly and easily implement your desired barrier-free communication – without prior knowledge or complicated preparation. And thanks to clever scaling options and add-on solutions, you can always adapt ProCall 8 optimally to your growth process.
Individual communication center
- Own presence status with note
- Telephone lines at a glance
Notification of missed communications
Call list for a better overview & quick call repetitions
See availability immediately
- Color-coded presence
- Notes & dates of the contact
- Synchronization with linked calendars
Telephoning made easy
- All contact data centrally available
- From ERP, CRM, etc. via MetaDirectoy
- Plan & start calls
Switch to the ProCall Meetings dashboard or call up Microsoft Teams integration
Text chat with status display, file exchange and emojiis
Define line settings, e.g. call forwarding, do not disturb, shortcut keys
Start communication directly via the contact's channels
Quickly view files shared with the contact
Your result:
Always best communication!
From a single source.
ProCall 8 is YOUR fast track to a new era – the era of Unified Communications & Collaboration (UCC). This boundlessly networked communication provides maximum transparency, bundles all information at a glance and leads to maximum flexibility in day-to-day business.
Why ProCall 8
for your business
ProCall 8 is available ...
ProCall 8 is available ...
Highlights for your
company
ProCall 8 has a state-of-the-art user interface that optimizes user-friendliness and user experience – intuitive and barrier-free.
Integrations to contact databases, CRM, ERP and other business applications improve your efficiency and workflows.
The ProCall 8 mobile apps enable users to access their communication, contacts and history from anywhere.
Audio and video communication, including enhanced WebRTC-based video meetings video meetingsprovide even more quality and stability for video conferences.
Presence information shows who is available and when. This enables fast communication without time-consuming dialing attempts.
State-of-the-art real-time chat and messaging functions support quick and easy communication away from E-mails and phone calls – even in group channels.
With optimized screen sharing, users can easily share their screens in real time to promote the best collaboration.
Telephony without desk phones – ProCall 8 runs reliably as a softphone application on a wide range of devices.
Made in Germany, operated on servers in the EU: the latest security and data protection functions ensure the protection of your communication data.
No matter how large: ProCall stands for high availability and scalability to meet any company requirements.
ProCall 8 offers all functions for business telephony and simple collaboration.
User-friendly. Secure. For everyone.
Telephony & Computer Telephony Integration (CTI)
- Call acceptance and forwarding: Calls can be accepted, rejected, put on hold or forwarded.
- Call lists: Overview of made, received and missed calls.
- CLIP No Screening: Display of selected phone numbers for outgoing calls – company number also mobile.
- Conference calls: Setting up and controlling conference calls.
- Call forwarding: Simple setup of call forwarding for various scenarios (e.g. “on busy”).
- Click-to-Call: Direct call start from websites or applications.
- Do not disturb: “Do not disturb” presence status blocks incoming calls.
- Redial and call notes: Automatic redial on busy and adding notes.
- Multi-platform: Can be used on Windows, iOS, Android and MacOS.
Softphone functions & audio/video communication
- HD Voice support: Crystal-clear voice quality with compatible SIP telephone systems.
- Make phone calls: Via PC, laptop or your smartphone – from anywhere!
- Headset compatibility: Optimized for many headset brands such as Jabra, Poly/Plantronics, EPOS and Yealink.
- Remote desktop mode: Access to softphone functions via RDP.
- Video conferencing: Integration with ProCall Meetings for up to 50 participants.
- Screen sharing: Share screen and allow control on request.
- Audio/video calls: WebRTC enables simple one-click audio/video calls between ProCall users.
Presence management, instant messaging & user-friendliness
Presence management & chats
- Presence status: Shows whether a user is available, busy or absent.
- Integration with calendars: Calendar entries influence the status automatically.
- 1:n Chats: Text messages with individuals or groups.
- File exchange: Sending documents, images or videos in the chat.
- Reactions and emojis: Fast interactions through emojis.
- Search chat history: Easily find messages again.
User-friendliness & barrier-free use
- Notifications: Notifications of missed calls, chats or new e-mails.
- Favorites function: Save frequently used contacts and phone numbers as speed dials.
- Various applications: ProCall Desktop, ProCall Web, ProCall Mobile for iOS & Android and ProCall for Microsoft Teams.
- Accessibility: Accessible design & better usability for all users through keyboard operation, RTT function for calls and video chats as well as operation with screen readers
Integration & Extensions
- Microsoft Teams: Synchronization of presence and call status between ProCall and Teams.
- Groupware integration: Simple connection to systems such as Outlook or DATEV.
- Unified Messaging: Management of fax, SMS and e-mails directly in the ProCall Client with ixi-UMS.
- ChatGPT: ChatGPT integration can be used directly from the ProCall interface in the chat.
- Public telephone directories: Connection e.g. from DasTelefonbuch, TwiTel, Swisscom Directories or the klickTel server.
- Business process integration: Flexible customization of call windows, contact details and context menus as well as connection of contact data sources via MetaDirectory.
Interoperability, security & data protection
- MultiVendor: Integration of different telephone systems from various manufacturers.
- MultiSite: Connection of distributed sites to one and the same UCServer for cross-site connectivity.
- MultiDevice: Platform-independent and cross-device usable for Windows, MacOS, iOS and Android.
- GDPR compliance: Data protection-friendly default settings and encrypted connections.
- Flexibility: Can be used without a VPN connection (“VPN-less”).
You can find the full range of ProCall services in the Support Portal.
ProCall 8 offers all functions for business telephony and simple collaboration.
User-friendly. Secure. For everyone.
Telephony & Computer Telephony Integration (CTI)
- Call acceptance and forwarding: Calls can be accepted, rejected, put on hold or forwarded.
- Call lists: Overview of made, received and missed calls.
- CLIP No Screening: Display of selected phone numbers for outgoing calls – company number also mobile.
- Conference calls: Setting up and controlling conference calls.
- Call forwarding: Simple setup of call forwarding for various scenarios (e.g. “on busy”).
- Click-to-Call: Direct call start from websites or applications.
- Do not disturb: “Do not disturb” presence status blocks incoming calls.
- Redial and call notes: Automatic redial on busy and adding notes.
- Multi-platform: Can be used on Windows, iOS, Android and MacOS.
Softphone functions & audio/video communication
- HD Voice support: Crystal-clear voice quality with compatible SIP telephone systems.
- Make phone calls: Via PC, laptop or your smartphone – from anywhere!
- Headset compatibility: Optimized for many headset brands such as Jabra, Poly/Plantronics, EPOS and Yealink.
- Remote desktop mode: Access to softphone functions via RDP.
- Video conferencing: Integration with ProCall Meetings for up to 50 participants.
- Screen sharing: Share screen and allow control on request.
- Audio/video calls: WebRTC enables simple one-click audio/video calls between ProCall users.
Presence management, instant messaging & user-friendliness
Presence management & chats
- Presence status: Shows whether a user is available, busy or absent.
- Integration with calendars: Calendar entries influence the status automatically.
- 1:n Chats: Text messages with individuals or groups.
- File exchange: Sending documents, images or videos in the chat.
- Reactions and emojis: Fast interactions through emojis.
- Search chat history: Easily find messages again.
User-friendliness & barrier-free use
- Notifications: Notifications of missed calls, chats or new e-mails.
- Favorites function: Save frequently used contacts and phone numbers as speed dials.
- Various applications: ProCall App for Web, ProCall App for iOS & Android, ProCall App for Microsoft Teams and ProCall for Microsoft Windows.
- Accessibility: Accessible design & better usability for all users through keyboard operation, RTT function for calls and video chats as well as operation with screen readers
Integration & Extensions
- Microsoft Teams: Synchronization of presence and call status between ProCall and Teams.
- Groupware integration: Simple connection to systems such as Outlook or DATEV.
- Unified Messaging: Management of fax, SMS and e-mails directly in the ProCall Client with ixi-UMS.
- ChatGPT: ChatGPT integration can be used directly from the ProCall interface in the chat.
- Public telephone directories: Connection e.g. from DasTelefonbuch, TwiTel, Swisscom Directories or the klickTel server.
- Business process integration: Flexible customization of call windows, contact details and context menus as well as connection of contact data sources via MetaDirectory.
Interoperability, security & data protection
- MultiVendor: Integration of different telephone systems from various manufacturers.
- MultiSite: Connection of distributed sites to one and the same UCServer for cross-site connectivity.
- MultiDevice: Platform-independent and cross-device usable for Windows, MacOS, IOS and Android.
- GDPR compliance: Data protection-friendly default settings and encrypted connections.
- Flexibility: Can be used without a VPN connection (“VPN-less”).
You can find the full range of ProCall services in the Support Portal.
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