ProCall Infinity

ON-Prem.
NO limits.

ProCall Infinity – the secure MultiServer UC software.

For companies with distributed locations or special requirements for telephony and reliability.

Infinity

Your communication requirements:

High reliability

Does your company rely on constant availability and require absolutely redundant structures?

Maximum scalability

Are you growing and don’t want any restrictions on interaction between users from different servers or locations?

A centralised server structure

Are you represented at several locations, but don’t want to do without easy administration and virtually connected IT?

The solution:

ProCall Infinity - the connected MultiServer UC software.

With ProCall Infinity, you get an intelligent multi-server infrastructure with all the advantages of on-premises unified communications.

The result: linking multiple servers simplifies administration and communication, minimises downtime and ensures worry-free reliability – with maximum scalability.

Productivity & transparency

On-Premises

100%

scalable

100%

safe

Highlights

How ProCall Infinity makes your everyday life easier

More efficient communication

CTI, presence management, chat, audio/video and screen sharing improve your internal and external communication – faster, more direct, more transparent.

Increase productivity

Your users control calls directly from the PC, see customer data automatically when they call and respond more quickly – this saves time and minimises friction losses.

Flexibility for modern workplaces

ProCall Infinity works across locations, in the home office, mobile and with different end devices – ideal for hybrid working models.

Remove load from the IT department

Thanks to centralised management of users, licences and servers, your IT controls everything efficiently – even if you have many locations or subsidiaries.

Secure future growth

The solution grows with the company – new locations, users or servers can be easily integrated.

Save costs

The centralised infrastructure and fewer manual processes help to reduce operating costs.

Fulfill compliance regulations

GDPR-compliant communication with centralised data storage, defined access control and encrypted transmission supports your compliance requirements.

Technological independence

ProCall Infinity supports various telephone systems (MultiVendor) and devices (MultiDevice), including your favourites. At the same time, you are not tied to one manufacturer.

Why customers rely on ProCall Infinity

Heading 1

"The ixi-UMS software more than meets our requirements: It offers practical functions for serial faxes directly from Word or a fax button for sending messages directly from Microsoft Outlook contacts."

Jochen Schmitt

Head of IT

Richard Köstner AG

Functions for smooth communication

ProCall Infinity is ideal for companies with a large number of workstations or multiple locations and an increased need for reliability.

The multi-server architecture and centralised databases enable extended administration and scalability options:

Unified Communications & data synchronisation

Always available

Thanks to the multi-server architecture, you enjoy reliability. In the event of a server failure, the rest of the system remains stable and telephony and collaboration are possible without any problems.

Best business telephony & collaboration

Whether chat, audio or video communication, presence management, CTI or screen sharing in calls: ProCall Infinity includes numerous business UC functions.

Maintain data conformity

ProCall Infinity stores chat, call and communication data centrally, so that it is always synchronised at all locations. Naturally compliant with data protection and GDPR.

Centralised administration & multi-vendor capable

Control administration centrally

You manage all servers, users, licences and configurations transparently and efficiently via a central interface.

Multi-vendor capable

ProCall Infinity works with telephone systems from a wide range of manufacturers, combines systems from different locations and thus facilitates standardised communication without data loss.

Scalable, integrative & expandable

Scalable system architecture

ProCall Infinity is ideal for supporting your growth and working at distributed locations or with a large number of users:

Distribution of any number of users across multiple servers
Utilisation of your existing user administration, e.g. Active Directory
Administration by several administrators (MultiAdmins)
Scalable MediaServer for load distribution of calls

Integrated business processes

ProCall Infinity can be conveniently connected to CRM, ERP and other business applications. For centralised data, professional telephony and efficient working. More about the integrations.

Flexibly expandable

Thanks to the modular structure and a rolling release model, the software is always up-to-date and can be expanded at any time.

Our promise: Your plus with ProCall Infinity

More quality

You can look forward to availability, performance and scalability. A competitive advantage that will accompany your company into a successful future.

More security

The intelligent multi-server architecture protects your entire system against failures, while all communication between the components is TLS-encrypted.

More partnership

We work exclusively with qualified partners. For first-class services in consulting, planning, installation, integration and support.

Customers who trust ProCall Infinity
,
also use the following
products:

Merge different databases into a central contact directory

Manage important services such as fax, voice and SMS under one interface

Connect telephone systems and IT infrastructure to control your desk phones and softphones directly from your PC

Now communicate with no limits.

More efficiency, more flexibility, more security! With ProCall Infinity, you are entering a new era of secure UC solutions.