ProCall for Microsoft
Teams - seamlessly integrated
business telephony
The integration of ProCall into Microsoft Teams makes your company communication even more efficient and comfortable. Presence management, telephony and central contact data are seamlessly integrated into the Teams interface.
Smooth and flexible collaboration, whether in the office, working from home or on the move.
Making calls made easy:
Search for contacts and start calls.
Notification of missed communications
Central contact data:
Contacts from ERP, CRM, etc.
via MetaDirectoy
See availability immediately
- Color-coded presence
- Notes & dates of the contact
- Synchronization with linked calendars
Fully integrated into the Microsoft Teams interface
Start communication directly via the contact's channels
Call list for a better overview & quick call repetitions
Advantages of Microsoft Teams integration
Do you use Microsoft Teams and no longer want to do without it? At the same time, do you appreciate the possibilities and cost benefits of telephony via ProCall?
Then combine the best of both worlds:
Smooth communication
Connect ProCall and Microsoft Teams for seamless collaboration.
Efficiency and overview
All information, functions and communication options are bundled in one interface.
Flexibility
Work independently of your location and without additional infrastructure.
Cost benefits
You make calls via ProCall at the rates agreed in each case or even use your flat rate.
The ProCall app for Microsoft Teams brings important functions of the UC software ProCall directly into Microsoft Teams.
Combine Teams with ProCall and benefit from a unique combination of performance and user-friendliness.
All of the ProCall Teams integration features at a glance:
Bidirectional Presence management
Thanks to the integration, ProCall automatically synchronizes your presence status with Microsoft Teams:
Call protection in meetings
If you are in a Teams meeting, incoming calls are rejected via ProCall. Functions such as “Do not disturb” or “Busy on Busy” guarantee undisturbed work phases.
Updated team status
Conversely, your Teams status is updated when you are on the phone or in a video conference via ProCall.
Telephony seamlessly integrated into Microsoft Teams
Use the proven ProCall telephony functions directly in Microsoft Teams:
Initiate calls
Start phone calls from your Teams client – without additional Microsoft telephony licenses.
All calls made as well as audio and video chats are clearly displayed in your Teams interface.
Call forwarding and call protection
Manage calls flexibly directly in the Teams interface.
Remote Office
Integrate mobile workstations without a VPN and remain accessible at all times.
Contact cards and availability
The integration shows you in real time whether colleagues are available – regardless of whether they use ProCall or Microsoft Teams.
Start team chat
One click on the “T” in the ProCall contact card is enough to open a Microsoft Teams chat directly.
View call status
Recognize whether the person you are talking to is in a meeting or on the phone.
All contacts centrally available thanks to MetaDirectory
Whether Microsoft Dynamics CRM/NAV/BC/AX/Dynamics365, SAP® CRM/R3/Business One, Salesforce, Office365, DATEV pro or other ERP, CRM, industry and groupware solutions: with estos MetaDirectory, you can bring together all the contact data sources used by your company in a central directory and make them usable in Microsoft Teams.
Company-wide contacts
Access all contact data from your MetaDirectory – quickly and easily.
External contacts
Recognize incoming calls from contacts that are not saved in your Teams address book.
Public telephone directories
You can also use external phone books such as DasTelefonbuch, TwiTel, Swisscom Directories or the klickTel server directly in Teams.
Technical highlights
Customers who trust ProCall Teams also use the following products:
Merge different databases into a central contact directory.
Bring all communication and information channels together as unified communications.
Connect telephone systems and IT infrastructure to control your desk phones and softphones directly from your PC.
Experience the perfect integration!
Optimize your communication with the integration of ProCall and Microsoft Teams. Contact us now to find out more or test the functions yourself.