SIMPLY DO IT.
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ProCall NEX is your complete cloud solution for business telephony. Developed and operated in the EU, secure and uncomplicated.

Simply
ready to go.

All-in-one telephony-UC complete package:

ProCall NEX offers a complete cloud solution with telephony, UC and collaboration tools from the cloud.

Cloud telephone system

sip phone procall nex

Telephone connection with STARFACE or your own SIP trunk

cloud telefonanlage procall nex

Cloud telephone system with business telephony via ProCall UC software

eu betrieb von phone procall nex

Operated on servers in the EU

Efficient workplace

updates und wartung procall nex

Cloud operation, quick start, regular updates & maintenance

geschäftsprozessintegrationen procall nex

Business process integrations

tischtelefone & softphones procall nex

Desk phones & softphones

Teamwork & Workflow

desktop client, mobile app & browser procall nex

Desktop client, mobile app & browser

präsenz abgleich & anrufmanagement procall nex

Presence synchronization & call management

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Chat & video conferencing

Communication and collaboration made easy with ProCall NEX

Simply ready to go

Next, next, finised. Fastly installed including central contact data and popular integrations.

with comprehensive ProCall functions for Windows, MacOS, iOS, Android

through regular troubleshooting and software maintenance included in the subscription

via business telephony such as softphone, various call functions, mailbox, on-hold, IVR, audio conferences via the cloud PBX

via presence management, individual & group chat, journal, screen sharing, video conferencing

via softphones or desk phones from Snom, and Yealink, analog adapters or Gigaset DECT systems

ProCall NEX combines the latest version of our proven ProCall software with the award-winning, securely hosted cloud telephone system powered by STARFACE. Including SIP trunk or you bring your own SIP trunk.

screenshot startklar

Your potential with ProCall NEX

More efficiency and ease with the complete cloud solution for your business

How do you get started?

Four subsriptions, zero compromises.

Business

  • Easy to use
  • Proven business telephony
  • Collaboration tools
  • Supports common end devices
  • Integrated office suites
  • Telephone connection of your choice
  • Pay-per-use from 0.9 Ct/min.

    or free choice of SIP trunk

Professional

All functions from Business, plus …

  • Mobile use on the move
  • Video conferencing
  • MetaDirectory customer data centrally available in ProCall
  • App for Microsoft Teams contacts, presence status & telephony in the Teams interface

Professional Flat

All functions from Business, plus …

  • National Flat STARFACE Connect

    Calls to German landline and mobile networks are included in the flat rate

Enterprise

All functions from Professional Flat, plus …

  • Premium Support
  • Customer Care for you

Optionally, you can make your subscription even more efficient with DeviceOnly users: For all end devices that do not require a software telephony interface, e.g. hall or conference phones.

The STARFACE services “NEON” and “DSL” cannot be booked for ProCall NEX.

When booking estos ProCall NEX incl. National Flat, calls in the categories Germany fixed network and Germany mobile network are included. Calls to special numbers are excluded. If more than 1,000 call minutes per user and month are used to national mobile networks, we reserve the right to terminate the contract without notice. The National Flat is valid for all PBX users and for a full calendar month. It can be terminated by estos at the end of the following month. If the flat rate is canceled, the standard rate applies with billing according to call minutes to the German landline and mobile network as stated in the price list under tariff zones. The ProCall NEX National Flat cannot be combined with the STARFACE Full Flat and Fair Flat offers. If you wish to book a STARFACE Flat offer, you must cancel the ProCall NEX National Flat before you can book a STARFACE offer. Switching between different tariffs is possible on the 1st of the following calendar month.

ProCall NEX
Flexible. Mobile. Across locations.

Redesign the future of your business communication with ProCall NEX: standardized, secure and in line with your individual requirements

Take the next step!

Test ProCall NEX for 1 month free of charge.

Simply inspiring!

“The ProCall NEX cloud solution from estos is ideal for the modern workplace: with just one product, we can equip companies with UCC and PBX without having to install software on site. Business process integration is also easy, whether in the office or on the move. We are thrilled!”

Christian Löwrick

Managing Director comfuse GmbH

estos Gold Partner

Frequently asked questions about ProCall NEX

As a Unified Communications as a Service solution, ProCall NEX is suitable for:

  • Small to large companies that want to save internal IT costs and investments in their own IT infrastructure
  • Companies with distributed locations
  • Companies with mobile employees or flexible working models / remote working

    ProCall NEX is available in the entire DACH region, i.e. Germany, Austria and Switzerland. Offers with the National Flat are only available in Germany.

    This allows companies to simplify internal and external communication and save IT costs at the same time.

You can request the test via our contact form. After activation, the 30-day test phase begins – free of charge and without obligation.

The test includes:

  • The Cloud PBX powered by STARFACE
  • the “STARFACE Connect” SIP trunk with 500 free minutes for calls to German landline and mobile networks
  • ProCall NEX in the “Professional” subscription

The following functions are included in ProCall NEX “Professional”:

  • Easy to use: ProCall app for web (preview), Windows client
  • Business telephony: e.g. softphone, call functions/lists, mailbox, waiting loop, IVR, groups, clip no screening, conferences
  • Collaboration: presence management, chat (group & individual), journal, screen sharing
  • Supported end devices: Analog adapters, DECT systems, desk telephones
  • Popular integrations: Office Suites (Microsoft, Google)
  • Use on the move: Mobile app use (IOS & Android) with synchronized call lists
  • Video conferences & online meetings with up to 50 participants
  • Further business process integrations: Customer data via MetaDirectory, Microsoft Teams

You benefit from diverse ProCall features and the STARFACE Connect SIP trunk or you can use your own SIP trunk. The cloud telephone system is already integrated.

ProCall NEX optimizes communication and efficiency with functions such as softphone business telephony, IVR and video conferencing via Cloud PBX. Anywhere and at any time.

ProCall NEX offers all the proven telephony and collaboration functions of the established ProCall clients.

Thanks to its transparent subscription model, ProCall NEX enables flexible scaling and rapid adjustment of individual user numbers at any time from 5 users upwards.

Thanks to the latest cloud technology, no costly additional hardware or software is required – we take care of the operation for you. A laptop, PC and, if required, a headset or desk phone of your choice are all you need.

You automatically receive regular updates and security updates as well as maintenance to ensure that you are always up to date.

ProCall NEX easily integrates your favorite end devices from Snom, Yealink, Grandstream and Gigaset.

Our extended support is available to you at all times, so you can rely on our dependable assistance. End customer support is included in the Enterprise tariff with Customer Care.

The price lists provide all the necessary information about the STARFACE Connect SIP trunk or ask our sales department or your estos partner.

on our support portal at support.estos.com/en/procall-nex you will find all relevant technical information.

Business
Professional
Professional Flat
Enterprise
Einfache Nutzung
ProCall App für Web (Preview)
Windows App
Softphone
Anruffunktionen wie Anrufannahme, Weiterleiten, Halten etc.
Anzeige entgangener Anrufe
Mailbox inkl. Mail-Benachrichtigung
Warteschleife und erweiterte Funktionen zur Anrufverteilung
IVR einstufig (mehrstufig auf Anfrage)
Gruppenfunktionen
Clip No Screening
Audio-Telefonkonferenzen mit bis zu 3 Teilnehmern
Mehre Standorte (Amtsköpfe)
Feierabendansage und Nachtschaltung
Flexibel anpassbares Präsenzmanagement
Gruppen- und Einzel-Chat
Anruf- und Chat-Journal
Bildschirminhalte teilen
Teilen von Bildern und Dateien
SIP-Softphone
Analogadapter von Grandstream
DECT-System von Gigaset
Tischtelefone von Snom & Yealink
Office Suites (O365, Google Workplace)
Integrationen der Kontaktdaten über Metadirectory
ProCall App für Microsoft Teams
Pay-per-Use ab 0,9 Ct/Min. über STARFACE Connect
National Flat STARFACE Connect
Mobil kommunizieren mit der Mobile App mit synchronen Anruflisten
Push-Benachrichtigung am Handy über ankommende Anrufe oder Chats
1:1
Online Meetings mit bis zu 50 Teilnehmern
Regelmäßige Fehlerbehebung
Software-Wartung
Aktuell 8x5 Partner-Support
Premium Support: bevorzugte Bearbeitung von Support Anfragen
Customer Care (Endkunden)
Zur Anbindung ohne Software-Nutzung von Konferenztelefonen, Faxgeräten etc.
Zubuchbare Add-On-Benutzer mit Pay per Use-Abrechnung
Zubuchbare Add-On-Benutzer mit Pay per Use-Abrechnung
Zubuchbare Add-On-Benutzer inkl. National Flat
Zubuchbare Add-On-Benutzer inkl. National Flat
kosteneffizient
Kosteneffizient & sicher?
Natürlich!

Betrieben auf Servern in der EU und DSGVO-konform erfüllen Sie mit ProCall NEX Ihre Sicherheitsvorgaben. In den transparenten Tarifen sind die Cloud-Telefonanlage sowie Software-Updates enthalten – so sparen Sie Hardware-Kosten und interne Wartungsaufwände.

mehrere standorte
Mehrere Standorte?
Vernetzen wir. 

ProCall NEX vereint Ihre interne wie externe Kommunikation und die Kontaktdaten Ihrer Standorte über MetaDirectory – für jeden, egal wo und wie: im Windows Client, im Browser, in der Mobile App oder in Microsoft Teams.

flexible arbeitszeitmodelle
Flexible Arbeitszeitmodelle?
Kein Problem. 

ProCall NEX ermöglicht Kollaboration und reibungsloses Kommunizieren auf allen Geräten – im Büro, im Homeoffice oder unterwegs. Die Userzahl ist dabei flexibel buchbar, ganz wie Sie es brauchen.

mobile zusammenarbeit
Mobile Zusammenarbeit?
Ja klar.

ProCall NEX bietet easy-
to-use Mobile Apps für unterwegs mit Einzel- sowie Gruppenchats und sichere Videokonferenzen für bis zu 50 Teilnehmende inkl. Bildschirmteilen.

Wenden Sie sich an unser estos Team

Nehmen Sie mit uns Kontakt auf, wir kümmern uns um
Ihr Anliegen so schnell wir können. Wir sind erreichbar von Montag bis
Freitag zwischen 09:00 und 17:00 Uhr.

estos GmbH
Petersbrunner Str. 13
82319 Starnberg